New patients: your first visit
Starting with a new doctor can feel like a big step. Here is how to get started at Maple Medical Center, and how to make the most of your first visit.
- Accepting new patients
- Medicare accepted
- Family welcome at visits
Getting started
Call our office
Call (708) 485-4050, or send a request online and we’ll call you back.
We check your insurance
We accept Medicare and many plans, but not every plan. We’ll check yours first.
Send your records
Ask your previous doctor to fax your records to (708) 485-9216.
Come to your first visit
Bring the items on the list below. Plan to talk about your health history, your medicines and your goals.
What to bring
- Your insurance card, and your Medicare card if you have one
- A photo ID
- All your medicines in a bag, including vitamins, supplements and eye drops, or a complete list with doses
- Names and phone numbers of your other doctors
- Recent test results or hospital papers, if you have them
- Your reading glasses and hearing aids
- A list of questions you want to ask
Your medicines: the most useful thing you can bring
Put every medicine you take in a bag and bring it, including vitamins, supplements, inhalers, creams and eye drops. Older adults often take several medicines from several doctors, and a full review can catch doubled doses or medicines that don’t mix well.
New patient questions
How do I become a patient?
Call (708) 485-4050. We’ll check your insurance, find a time for your first visit and tell you what to bring. You can also send us a request online and we’ll call you back.
How do I send my old medical records?
Ask your previous doctor’s office to fax your records to us at (708) 485-9216. They will usually ask you to sign a release form first.
Can a family member come with me?
Yes. Many of our patients bring a spouse, son, daughter or caregiver. It helps to have a second set of ears.
Do you see children?
We are an internal-medicine practice and care for adults and older adults. Please call to ask about younger patients.
Office hours
| Monday | 10:00 AM – 4:00 PM |
| Tuesday | 12:00 PM – 6:00 PM |
| Wednesday | 9:00 AM – 3:00 PM |
| Thursday | 9:00 AM – 12:00 PM |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 12:00 PM – 3:00 PM |
| Sunday | Closed |
9223 Ogden Ave, Brookfield, IL 60513
Phone (708) 485-4050 · Fax (708) 485-9216
Ready to become a patient?
Call our Brookfield office and our team will find a time that works for you. We accept many insurance plans, including Medicare, but not every plan. We’ll check yours before your visit.