Privacy Policy
Effective date: October 25, 2026
This Privacy Policy explains how Maple Medical Center (“we,” “us,” “our”) collects, uses and shares information when you visit maplemedcenter.com or contact us through it. It applies to this website only.
Your medical information
Health information we create or receive when you are our patient, including your medical record, is protected by federal and Illinois law and is handled under our Notice of Privacy Practices. You can ask for a copy at our office. This website policy does not change those protections.
Please do not send detailed medical information, test results or insurance numbers through our website forms or chat. Call us at (708) 485-4050 instead. If you have a medical emergency, call 911.
Information we collect
Information you give us
When you use our appointment or contact form, or our website chat, we collect what you enter, such as your name, phone number, email address, the location or service you are asking about, and your message.
Information collected automatically
Like most websites, our site and our service providers automatically collect technical information such as your IP address, browser and device type, pages viewed, the page that referred you, and the date and time of your visit. We use cookies and similar technologies to do this, as described below.
How we use information
- To respond to your questions and appointment requests
- To contact you by phone, text message or email about your request
- To operate, secure and improve our website
- To understand how visitors use our website
- To comply with legal obligations
Text messages and email
If you give us your phone number or email address through our website, you agree that we may contact you by text message or email about your request. Message and data rates may apply. You can reply STOP to any text message to stop receiving texts, or ask us to stop emailing you. We do not share your mobile number or your text-messaging consent with third parties for their marketing purposes.
How we share information
We do not sell your personal information. We share information only:
- With service providers that host our website, run our forms and chat, send messages and provide analytics for us. They may use it only to provide those services.
- When required by law, or to protect the rights, safety and security of our patients, staff and website.
- As part of a sale, merger or transfer of our practice, as allowed by law.
Cookies and analytics
We use Google tags, including Google Analytics, to understand how visitors use our site. Google may set cookies and collect information about your visit. You can read [how Google uses information from sites that use its services](https://policies.google.com/technologies/partner-sites) and opt out with the [Google Analytics opt-out browser add-on](https://tools.google.com/dlpage/gaoptout).
Our site also uses cookies it needs to work properly, and our map comes from Google Maps. You can block or delete cookies in your browser settings, but some parts of the site may not work without them.
Data security and retention
We use reasonable safeguards, including encrypted (HTTPS) connections, to protect information sent through our website. No method of transmission or storage is completely secure. We keep website inquiries only as long as we need them for the purposes above or as the law requires.
Your choices
You can ask us to update or delete the contact information you sent through our website, or to stop contacting you, by calling (708) 485-4050 or writing to us at the address below.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them online. A parent or guardian should contact us on a child’s behalf.
Links to other websites
Our site links to other websites, such as Google Maps. Those sites are governed by their own privacy policies.
Changes to this policy
We may update this policy. The effective date at the top shows when it last changed.
Contact us
Maple Medical Center
9223 Ogden Ave
Brookfield, IL 60513
Phone: [(708) 485-4050](tel:+17084854050)
Cookies, analytics and advertising on this website
This section lists the outside tools used on the Maple Medical Center website, what each one does, and how you can control them. It is generated from the tools detected on the site and was last updated November 7, 2026.
Your choices
When you first visit, a banner asks for your permission. The tools in the first table below do not load until you select “Accept all” or switch them on under “Choose.” Selecting “Reject all” keeps them off. You can change your choice at any time:
We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of advertising tools (the “sale” or “sharing” of personal information under some state laws). This website does not respond to “Do Not Track” browser signals, because there is no common standard for them; please use the privacy choices above or GPC instead.
Tools that load only with your permission
| Tool | Provided by | Type | What it does | Cookies | More information |
|---|---|---|---|---|---|
| Google Analytics | Google LLC | Analytics | Measures how visitors use the site: pages viewed, time on page, device and browser type, approximate location (from IP address) and the page that referred you. | _ga, _ga_*, _gid | Provider privacy / opt-out |
Tools needed for the site to work
These load without a choice because the page needs them (for example, to show a map or let you send a form). The provider receives your IP address and basic browser information when they load or when you use them.
| Tool | Provided by | What it does | More information |
|---|---|---|---|
| Google Maps | Google LLC | Shows our location on a map. Google receives your IP address and browser information when the map loads. | Provider privacy |
| Google Fonts | Google LLC | Displays the site fonts. Google receives your IP address when fonts load. | Provider privacy |
| Online forms / scheduling | Third-party form and scheduling platform | Processes what you submit in our appointment-request and contact forms. The form provider may also note which page you came from. | — |
Cookies we set ourselves
vis_consent remembers your privacy choice for 12 months. It contains a random ID, your choice and the date.
Record of choices
We keep a record of privacy choices (the random ID, the choice, the date and the page) so we can show which choices were made. It does not include your name or IP address.
Please do not send medical details through website forms or chat; call the office instead.